Refuds Policy

Delivery offers you a wide choice of delivery methods, guaranteed in the best delays, and with a very high requirement as well in quality, in provision and in packaging of your order.

Delivery time com mits itself to dispatch your parcel within 48 hours following the validation of your payment.

Expenses of transport will guarantee you a very competitive rate which was negotiated with the carrier.

The transport costs vary according to the country of destination, the volumetric weight of the ordered article and the tariffs of the conveyor. The transport rates are charged to the customer and are understood to be :

The delivery is made in registered mail in Morocco and abroad,
The transport rates, in Morocco and abroad, are inclusive of all taxes (TTC).
The cost of transport of your delivery is indicated on your invoice.
In order to ensure an optimal safety during the expedition of your parcel, chooses with care the adequate packing for each product according to its type and its level of fragility.

Delivery time

The delivery time varies according to the country of destination and can go from 48 hours to 5 working days after the expedition.

The delivery will be ensured by via the carrier chosen and with the address of delivery indicated on the purchase order.

The customer can, with his request, obtain the sending of an invoice to the address of delivery by mentioning the request at the time of the order in the framework envisaged for this purpose.

When you register on the site, please make sure that you have registered a valid telephone number. This number will allow us to ensure a better follow-up of your parcel, and to inform you on the progress of your order. Please also provide an address and a recipient who will be available for signing for and receiving the package.

For more information, please contact us by clicking here, or by going to the “Contact Us” page.

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